WHO WE ARE

The address of our website is: https://soluscan3d.com.

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INFORMATION COLLECTION

SoluScan 3D does not collect personally identifiable information unless it is voluntarily provided. For example, such information may be collected through a request form. The collection of certain personal data is subject to specific consent. SoluScan 3D is committed to using only the personal information necessary and solely for the purposes for which it was collected. If SoluScan 3D wishes to use the information for other purposes, we will first obtain your consent.

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Personal Data

We may ask you to provide certain personal information that can be used to contact or identify you.
Information collected when you are a client may include:

• First and last name

• Email and mailing address

• Street address, state, province, postal code, city

• Billing information and bank account numbers

• Information collected through cookies

We may use this personal data to contact you via newsletters or other communications that may be of interest to you. You can easily opt out of receiving these communications by clicking the unsubscribe link included in our emails.

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THIRD-PARTY DISCLOSURE

SoluScan 3D commits not to disclose collected information to third parties, in accordance with this policy and applicable law, unless we have obtained your prior consent.

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COLLECTION METHODS

Information is collected through a combination of online forms and communication with SoluScan 3D personnel.

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DATA RETENTION

SoluScan 3D ensures that the personal data it holds is accurate and up to date. Access to this data is limited to team members who need it to perform their duties.

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DATA DESTRUCTION

SoluScan 3D commits to destroying personal data once its intended use has been fulfilled, or to anonymizing it, in accordance with document retention regulations.

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PRIVACY INCIDENT LOGGING & COMMUNICATION

SoluScan 3D implements reasonable security measures to protect the confidentiality, integrity, and availability of collected personal data.
It is important that all staff members report any privacy incident so it can be handled according to the established procedure and recorded in the privacy incident log.

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COMPLAINT MANAGEMENT

Anyone may file a complaint regarding non-compliance with this privacy policy. To do so, they must contact us by email at info@soluscan3d.com, including:

• Name, address, and phone number

• Nature of the complaint and relevant details

The information will be forwarded immediately to the management committee. An investigation will be conducted to assess the validity of the complaint. If justified, SoluScan 3D will take the necessary corrective actions.

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USAGE DATA

We may also collect information about how you use our website (such as your computer’s IP address, pages visited, time of visit, duration, browser and version, etc.).

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COOKIES

A cookie is a small piece of data stored on your device containing information about you.
The use of cookies does not give us access to your personal information while browsing our site.
To process your request, we need to identify and retain certain parameters transmitted by your computer, such as your identity (based on your username and password) and the contents of your shopping cart. These cookies are used solely for that purpose.
Once your session ends, this data is automatically deleted. Our cookies expire at the end of your session.

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DATA PROTECTION OFFICER

Jean-Philip Giguère

info@soluscan3d.com

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DISCLAIMER

The information provided on the SoluScan 3D website is for informational purposes only. It is not intended to serve as medical or dental advice.
Visiting the site does not replace consultation with a professional, and the information presented may not apply to your specific situation.
Use of the site is at your own risk, and SoluScan 3D and its suppliers disclaim all liability for direct or indirect damages resulting from its use.